Top 9 Web Design Mistakes E-commerce Businesses Make

Website is an essential element in your branding and marketing strategy. People come to your site for a specific reason. That’s why you need to make sure that you give solutions to their problems to effectively sell your brand, products, and services.

A poorly designed site can cause you to lose a lot of money in the process. People are going to leave, moving on to your competitors instead.

So you have to ensure that your site is doing its job to give you the highest possible ROI. That’s why investing in good web design in the Philippines is worth the investment as it offers users an excellent user experience.

In this post, we’ll talk about the nine design mistakes E-commerce businesses make, and how you can avoid them:

Web Design Mistakes E-commerce Businesses Make

1. Poor Navigation

Web visitors come to your site for a reason. They’re looking for something or finding solutions to their problems. Having an excellent web design sees to it that they find it on the first try.

Ideally, you should have a fantastic navigation menu that’s highly intuitive and easy to use. That way, your website will be more user-friendly, which will result in more sales.

An excellent tip is to utilize icons and graphics, making it easier for visitors to navigate your site.

Also, a lot of other websites are using “breadcrumb navigation.” It sees to it that no matter what page they are in your site, they’ll quickly get to wherever they want to go.

2. A Design That’s Too Busy

For you to become genuinely successful, you need to focus on marketing your site and not on building a flashy design. You shouldn’t be only bringing users to your page, but taking them to the right place when they reach your site.

Moreover, do you know that busy-looking sites don’t usually look great on smartphones and other mobile devices? The majority of people these days are using different kinds of wireless devices. So, it’s better to pick a simple design that delivers the optimal user experience.

3. Content Is Unorganized

Don’t just cram everything on your homepage. Instead, you need to prioritize and organize your content.

Content organization is essential to keep users in your site. A lot of businesses tend to struggle with their content and fail to present it in a manner that’s easy to understand.

As much as you can, organize your content in a manner that’s clear and educational at the same time. Take it also an opportunity to demonstrate your expertise on your niche.

Web Design Mistakes E-commerce

4. No Clear Call To Action

Your CTA is considered as a gateway to your business. It usually encourages your visitors to something. That’s why it’s crucial for your CTA to tell users what they need to do.

Aside from that, enough information should also be provided so that users will know what information you’ll give, or what they’re going to get if you’re going to take action.

However, keep in mind that you should strive to be helpful to users, and not annoying. Craft CTAs that are precise, telling people what to do.

Minimize form-filling, and give users a few minutes on your page before the CTA shows up.

5. Poor Use of Content and Whitespace

Remember that your content is an essential part of your marketing campaign. Generally, it tells people about your brand, and what products and services you offer. Also, pay attention to the fonts you pick, and how your entire material is laid out in the page.

Adopt the “less is more” mindset. When it comes to texts and images, white space is your friend, because it lets your text stand out. It also makes that considerable chunk of text less intimidating to the reader.

One of the most common mistakes many websites make is incorporating too much text. Break it up wherever you can. Don’t forget to add visual elements to the mix to represent the content as much as possible.

Make sure that your content is updated, too. If not, many businesses will think that you’ve already gone out of business.

6. Color & Contrast

Do you remember how websites used to look like in the 1990s? Well, websites back then used to have colorful WordArt, patterned backgrounds, and animated titles. You get the picture ‒ it’s ugly, and the texts are almost unreadable.

That’s why you need to pick color combinations that work harmoniously with one another and readable.

Pick an excellent design that caters to everyone. Utilize size and weight so that you can differentiate and create contrast. That way, your website is easy to read and navigate.

7. The text is too much or too little

Don’t publish too much or too little content on your website. A lot of businesses are lead to believe that all they need is a couple of texts and images and they’re all set.

Unlike big brands, E-commerce businesses still have to explain what they do, for whom, and what services they provide. If visitors don’t find the information they need, they’ll look somewhere else.

Meanwhile, a page that’s filled with text makes it harder for the reader to find the information that they need.

Therefore, you need to present information in an engaging yet simple way to attract and retain the attention of your visitors.

8. Ugly or Irrelevant Images

Another integral element of web design is photos and graphics. Images have the power to convey complex thoughts and emotions without the reader having to read a text physically.

With that being said, your brand shouldn’t use irrelevant and low-quality images. Using images that aren’t high-quality will ruin your site and turn off visitors.

Quite similarly, using unrelated images will turn off users as well, leaving them confused in what you’re trying to convey.

9. Not Thinking About Who Your Target Audience is

Being an owner of an E-commerce business, it’s crucial that you know your target audience. That means you have to spend hours researching your typical customer profile and figure out a way how to attract their attention.

Remember the way how your site will look and “feel” will naturally draw in a certain kind of visitors. There are some websites that you encounter that look highly professional. Others seem trendy. Some are a lot bubblier than the rest.

Just don’t be a website that tries too hard to please too many audiences at once, though.

If you work hard to please too many people, you don’t end up reaching your goals. So, identify the typical profile of your target audience, and then cater to their needs and wants accordingly.

Over to You :

Your website is one of the most crucial elements in your digital marketing strategy. It’s the face of your brand and your 24/7 salesperson. That’s why designing an extraordinarily unique and compelling site isn’t just an option anymore. It is a requirement.

A lot of E-commerce businesses owners out there commit the mistake of developing their websites on their own to have more control of the project and save cash. But what they don’t understand is the entire concept of having an excellent web design. As a result, they’ll come up with a less ideal site, and it doesn’t sustain traffic, or boost sales.


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